Posts Tagged ‘Chargeback’

Trusting Automatic Bill Payment….Where’s The Proof?

Tom Giuliano

Principal Product Marketing Manager, Data Protection Management Software Solutions
For 17 years, Tom has brought storage, data protection, security and wireless products to market through roles in product marketing, product management and sales. He loves to speak with customers and prospects about their business goals and challenges, their experiences and their needs, and has had a lot of opportunity to do it. Backed with a master’s degree in Engineering and an MBA, Tom is equally comfortable digging into the details with technical personnel as well as translating and delivering the business value story. But honestly – TELLING STORIES is SO much more FUN for him! Tom's current role in product marketing focuses on data protection management solutions and management strategy. He gets to spend his days thinking about how to help you simplify and enhance your experience achieving your data protection objectives. When not driving go-to-market initiatives, identifying unique and creative methods to build product awareness or launching new and innovative offerings, you’ll likely find him cycling, skiing, boating or running. And, who knows, maybe you’ll hear some of more of his interesting experiences in a future post from time to time.

Pay BillsI like to pay my bills.  That statement alone typically results in some odd stares.  But it’s true.  To me it’s simply proof that I’m on top of things.  It also keeps my credit score high, but that’s a secondary benefit.  Keep in mind that I don’t like receiving bills in the mail any more than the next person.  I know they’re coming, that I (generally) owe the indicated amount, and I receive personal satisfaction paying them on time, every time.

Based on that introduction you may have guessed that I’m also a bit obsessive with the associated paperwork trail.  I use a double-entry system for tracking payment . There is the old-fashioned checkbook register, as well as an Excel-based table for automatic balance calculation.  Actually, it’s a triple-entry system if you include my online checking account, from which the vast majority of bill payments are distributed.  Admittedly it is more work, but I have full visibility into incoming bills, the ability to verify amounts owed, and control over when payments are sent out, etc. (more…)

Remove Your Data Center “Beer Goggles” to See the Real Cost of Your Storage

Heidi Biggar

Marketing and IT Consultant, Data Protection and Availability Division at EMC Corporation
I’m often asked how a political science major at Tufts wound up in the IT world, covering backup, storage, virtualization and cloud of all things. Truth is, it’s really a love for learning, a need to understand the “bigger picture” and a desire to share that view with others that’s steered my path over the past 20 years, from campaign manager to editor, analyst and marketer. After hours, you’ll find me hanging with family, running 10ks through Peachtree City’s 90 miles of cart paths, watching football or reading. I’m a New England transplant enjoying life in the South. In my previous life, I also blogged for ComputerWorld, Enterprise Strategy Group and Hitachi Data Systems, but The Backup Window is my baby. It's been great watching it evolve.

Storage Management Challenges

Virtualization has delivered on many promises: massive consolidation, huge cost savings, dynamic scheduling and live migrations of applications and storage. But, with all the simplifications from virtualization, comes the complications of end-to-end visibility and management of the storage infrastructure through the various layers of abstractions. And, according to leading industry analysts, the data managed by enterprises is expected to grow to over 40ZB by 2020. This rapid data growth combined with increased service level expectations introduces new management challenges or the equivalent of wearing data center “beer googles” to see the real cost of your storage.

In this third of a 3-part blog series, let’s take a look at how EMC ViPR SRM provides a comprehensive monitoring and reporting solution to help you visualize storage relationships, analyze configurations and capacity growth, and optimize today’s storage resources while providing a management framework that supports investments in software-defined storage.

End-to-End Data Path Visibility

ViPR SRM was built to manage the complexity of growing, heavily virtualized storage environments. With ViPR SRM, you obtain detailed relationship and topology views from the application, to the virtual or physical host, down to the LUN to identify service dependencies, even for EMC VPLEX and the storage arrays managed by VPLEX clusters. By leveraging the capabilities of ViPR SRM, you will gain new insights into their environment and understand the impact of storage utilization from the applications. With increased visibility, you will be able to optimize their storage utilization and understand where and how their capacity is consumed and when more will be needed. Configuration validation will improve service levels by avoiding outages due to setup errors.

Check out the new ViPR SRM whiteboard video for more information.

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