Posts Tagged ‘Voice of the Customer’

Molina Healthcare: The Story of Rapid Scale and Growth

Chhandomay Mandal

Director of Solution Marketing, EMC All-Flash Storage
Chhandomay Mandal, a 20+ year storage industry veteran, is the Director of Solution Marketing for EMC All-Flash Storage. He is currently responsible for the integrated leadership of all EMC All-Flash End User Computing (EUC) solutions enablement, partnering, and business development. Prior to EMC, Chhandomay led Dell’s storage solutions marketing efforts for desktop virtualization, server virtualization and private cloud. He spent 11 years at Sun Microsystems holding different leadership positions across marketing and engineering organizations. Chhandomay has been awarded 13 patents by US Patent and Trademark Office. He has a PhD in Computer Science from University of Florida, MBA from Kelley Business School of Indiana University, and BTech from Indian Institute of Technology, Kharagpur.

Molina Healthcare’s mission is to provide quality health services to financially vulnerable families and individuals covered by government programs. The company has health plans, medical clinics and a health information management solution. No other organization of its kind does all three.

Laboratory

Over the past five years, Molina has experienced rapid growth, moving onto the Fortune 500 list to its current number 201 spot. The company has added over 2.3 million members during the past three years. Today, Molina arranges for the delivery of healthcare services and offers health information management solutions to nearly five million individuals and families who receive their care through Medicaid, Medicare and other government-funded programs in fifteen states.

Supporting this kind of growth demands a scalable, reliable and cost-effective infrastructure. Their IT organization carefully evaluated multiple solutions from different vendors, and decided that the VMAX All Flash with the VCE Vblock 740 is the best platform for their needs.

Through VCE converged infrastructure with all-flash technology, Molina is able to consolidate multiple mission-critical workloads with high performance and reliability needs onto a single platform resulting in significant CapEx and OpEx savings. (more…)

Modernizing the Data Center – What is Everyone Else Doing?

Stephen Manley

CTO, EMC Core Technologies Division
Over the past 15 years at both EMC and NetApp, I have traveled the world, helping solve backup and recovery challenges - one customer at a time (clearly, I need to optimize my travel arrangements!). My professional mission is to transform data protection so that it accelerates customers’ businesses. I have a passion for helping engineers pursue technical career path(without becoming managers), telling stories about life on the road and NDMP (yes, that’s NDMP).

“What is everybody else doing?” It’s the question that I’m asked most often. Sometimes, those asking are wondering how their peers are approaching things. Others want to know if different industries have alternate perspectives. Sometimes, they just want to understand what their boss is worried about. Regardless of the reason, it’s useful to understand what smart IT leaders are doing – not to blindly copy them, but to have all the information and options available to them.

At EMC World 2016, we brought together four IT leaders to talk about incorporating cloud, leveraging data analytics, and how to innovate using the talent they already have.

This year’s panelists:

  • Jason Kalich – VP, Cloud & Site Reliability Engineering, GoDaddy
  • Dietmar Reinelt – VP, Cloud Infrastructure Services, SAP
  • Eric Coss – Manager, Infrastructure and Operations, Nationwide
  • Amr Awadallah – CTO, Co-Founder, Cloudera

The panel can be viewed online or below, but if you like the previews as much as the movie, or if you prefer the CliffsNotes to the novel (by the way, why did they change their name from Cliff’s Notes to CliffsNotes?), read on.

Public Cloud – What to Do
Due to the varied industries and roles, each panelist had a different perspective on adopting public cloud. Unlike years past, however, each viewpoint was well-defined and not reactive.

cloud panelThe panel spanned the continuum of public cloud adoption. Jason Kalich, from GoDaddy, believes that everybody will live in a hybrid cloud; even acompany that doesn’t organically embrace the public cloud will acquire somebody who has. Conversely, Eric Coss, of Nationwide, who works in the risk-aware insurance industry, is concerned about security and data services in the public cloud. As a result, he’s focused on private cloud. Eric is not alone in his approach. Amr Awadallah pointed out that, even for a cutting-edge analytics company with “Cloud” in the name, only 15% of Cloudera’s customers run in the cloud. He supports Jason’s view on the market direction, however; he projects that by the end of 2016, 30% of Cloudera’s customers will run in the cloud. Finally, Dr. Reinelt shared that SAP is enabling their customers to make that transition when they’re comfortable. Some customers jump right into public cloud, but others want to take smaller steps. For private cloud, SAP is enabling customers to leverage commodity hardware. Everybody’s cloud journey will be different, and companies like Cloudera and SAP are tailoring their solutions to fit their customers’ path to the cloud.

The public cloud is a viable option for customers and vendors. There will be no “one-size-fits-all” answer to the cloud. There are good reasons to adopt and equally strong reasons to be cautious. Regardless of where you stand, it’s important to have a well-defined position that you are willing to review as the environment and business needs evolve. (more…)

Inoculate Your Data From Disruption and Disasters

Lisa Matzdorff

Voice of Customer, Data Protection and Availability Division
I have a passion for listening, more specifically, listening to customers share their IT stories, their experiences, their successes! Over the past 7 years in the role of customer reference manager and customer advocacy manager, I’ve had the pleasure of listen to amazing stories and meeting some very interesting people. The one thing that makes my job even better…I get to share those stories. When I’m not working, I’m volunteering with foster children, running 5K fun runs, playing fashion consultant “What Not To Wear” style, traveling, and watching reality t.v

Inoculate_your_dataAfter reading the blog 4 Things IT Can Learn From Massachusetts Record Snowfall, I began to think about natural disasters and other types of scenarios that could disrupt IT and for that matter companies as a whole. Every second of every day, volumes of irreplaceable data is updated.

Can your business afford its data to take sick leave? My guess is NO.

(more…)

Opportunity Is Knocking. What’s Your Story?

Lisa Matzdorff

Voice of Customer, Data Protection and Availability Division
I have a passion for listening, more specifically, listening to customers share their IT stories, their experiences, their successes! Over the past 7 years in the role of customer reference manager and customer advocacy manager, I’ve had the pleasure of listen to amazing stories and meeting some very interesting people. The one thing that makes my job even better…I get to share those stories. When I’m not working, I’m volunteering with foster children, running 5K fun runs, playing fashion consultant “What Not To Wear” style, traveling, and watching reality t.v

blog1

There’s no turning back, January 2015 has come and almost gone! I have been reading other blogs with New Year’s resolutions and reflections from 2014 and I felt inclined to look back at some of the customers we highlighted in 2014.  (more…)

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